Privacy policy.

1. Introduction

Welcome to ProImageExperts India. We provide professional photo and video post-production services through our website proimageexperts.in. Protecting your privacy is our priority. This policy explains how we collect, use, and share your personal information.

2. Information We Collect

Personal Data You Provide: Contact information such as name, email, phone number, address, used when you request quotes, sign up for free trials, or contact support.

Automatically Collected Data: Details like IP address, browser type, device information, and cookies when you visit our site.

Usage Data: Information on how you interact with the website, such as pages viewed and time spent.

3. How We Collect Your Information

Through online forms (e.g., quote request, free trial sign-up).

Via direct communication (email, phone).

Automatically through cookies and analytics tools. We use cookies to ensure our website is user‑friendly, efficient and personalised

proimageexperts.in

4. Why We Collect Your Information

To provide, operate, and improve our services.

To respond to your inquiries and communicate updates.

For analytics and performance optimization.

With your consent, to send newsletters, special offers, or promotional communications.

5. Cookies & Analytics

We use cookies for essential site functions and to understand user behaviors. These include session cookies (deleted after your visit) and persistent cookies. You can decline non-essential cookies via your browser, but functionality may be impacted.

6. Data Sharing & Third Parties

Service Providers: We may share data with trusted partners that help us deliver services (e.g., hosting, analytics).

Legal Requirements: We may disclose data to comply with legal obligations or protect rights when required by law.

Marketing Incidents: With your consent, we may share data with third parties for marketing purposes.

7. Data Storage & Security

Data is stored on protected servers with secure access controls.

Our Mumbai and global facilities follow industry-standard security (e.g., encryption, firewall).

Access to data is restricted to authorized personnel under NDA.

Contact-level security via biometric and keycard access, CCTV and network protections

8. Your Rights

Depending on your jurisdiction, you may:

Access, correct, or erase your personal data.

Restrict or object to data processing.

Revoke consent at any time.

To exercise these rights, contact us at support@proimageexperts.in or via our postal address.

9. Data Protection Officer (DPO)

Our designated DPO:

Sudhakar Bhagat

ProImageExperts LLC, 30405 Solon Road, Suite 9, Solon, OH 44139, USA

Email: support@proimageexperts.in

proimageexperts.in

10. International Data Transfers

Your data may be stored in India, the U.S., or elsewhere. Transfers are done under compliance with applicable data protection laws.

11. Retention Period

We retain personal data only for as long as needed to fulfill operational needs or comply with legal obligations. Retention periods vary by data type and legal requirements.

12. Children

Our services and website are intended for individuals 18 years or older. We do not knowingly collect data from minors.

13. Updates to This Policy

We may update this policy occasionally to reflect changes in our practices or legal requirements. We’ll notify you by updating the effective date, and where necessary, via email.

14. Contact Us

If you have questions or requests regarding this policy, please contact:

Email: support@proimageexperts.in

Address:

Halo Media Works Pvt. Ltd.

4th Floor, Unit 1 & 2, IT Park, Techniplex II,

S.V. Road, Near Veer Savarkar Flyover,

Goregaon (W), Mumbai – 400062, INDIA